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Teams

All plans

Few events are run alone. Your team — your organisation on ARTSVP — is the shared workspace for events, guests, and settings, and this page covers bringing colleagues into it: inviting them, choosing their roles, and working across more than one team. How many organisation members you can add depends on your plan: 3 on Free, 10 on Pro, 25 on Expert.

Inviting team members Admins only

  1. Go to SettingsTeam Members.
  2. Under Add a Team Member, enter their Email address, choose a Member type and Role, and click Send Invite. For an event member, also choose the Events they can access.
  3. The invitation waits under Pending Invites until they accept it. They should sign up with the same email address that received the invite.

One thing to be aware of: an invitation is tied to the address it was sent to. To use a different address, cancel the pending invite and send a new one.

Roles

Role What they can do
Admin Everything, including settings, billing, and team management.
Event Manager Create and run events and manage their guests.
Booking Manager Manage bookings and guests on events.
Check-in only See the guest list, check guests in, add walk-ins, and confirm invited guests at the door. Cannot accept or reject waitlist or registered-interest bookings.

Assign the least powerful role that covers the person’s work — and remember that roles apply per organisation, so the same person can be an Admin in one team and Check-in only in another.

Tip: Before a busy opening, add door staff as Check-in only members. They get the live list, Walk In for unexpected arrivals, and Confirm & check in for invited guests, and nothing they can accidentally change.

Organisation members and event members

An organisation member has access across every event in the organisation and uses one of your plan’s seats. An event member is attached to specific events only, useful for a partner or freelancer who should see one event and nothing else. Event members can hold the Event Manager, Booking Manager, or Check-in only role. They do not use organisation seats, and there is no limit on how many you can add.

One thing to be aware of: when your organisation seats are full, you can still invite event members.

Working with multiple teams

You can belong to several organisations with one account, and switch between them (and their spaces) from the switcher in the sidebar. Each organisation is fully separate: its own events, guests, settings, plan, and billing. To start another team, create a new organisation — the form is the same one you used at signup.


Keep reading: Plans · Organisation settings · Check-in